Tactix support
Contact
Email support@joshkunapps.com and describe what's going on.
Joshkun Apps is a one-person studio, so replies can take a few days — but every message is read personally.
How to report a bug
To get a fix out quickly, please include:
- Your device model and OS version (e.g. iPhone 14, iOS 18.2)
- What you were doing when the problem happened
- What you expected to happen, versus what actually happened
Frequently asked questions
› Where are my strategies stored?
On your device only. Tactix never uploads anything to a server, so your strategies stay in local storage on the phone or tablet you created them on.
› How does sharing and importing work?
Sharing hands a strategy file to your device's own share sheet, so you choose exactly how it's sent — Messages, AirDrop, email, whatever you pick. Importing a shared strategy is always free, on every version of the app.
› Why can I only save 5 strategies on the free version?
The free version keeps your 5 most recent slots so the app stays simple to use without an account. Delete one to make room for another — nothing you've already saved is ever removed or locked behind a paywall. Unlimited saves are coming as a one-time purchase.
› Does Tactix need an internet connection?
No. Tactix makes no network connections at all — drawing routes, running simulations, and saving strategies all work fully offline.
› What devices and OS versions are supported?
Tactix runs on modern iOS and Android devices. If something isn't working, include your device model and OS version when you contact support so it can be reproduced quickly.